Why integration with CRM is important?
WhatsApp is one of the most popular messaging apps in the world, with over 1.5 billion users. But it can be difficult to keep track of all those contacts, especially if you're a business owner or salesperson who needs to stay in touch with customers. That's why many businesses are now using a CRM (customer relationship management) system to help them manage their contacts and keep track of customer interactions.
One of the most useful features of a CRM system is the ability to sync it with WhatsApp. This allows you to easily import your contacts from WhatsApp into your CRM, so you can keep track of all your conversations and interactions with each customer.
The first step in setting up a WhatsApp sync with your CRM is to connect your WhatsApp account to the CRM. This is usually done by entering your WhatsApp phone number and verifying it with a code. Once your account is connected, you can start importing contacts from WhatsApp into your CRM.
When you import contacts from WhatsApp into your CRM, you can choose which information you want to include. This could include contact details such as names, phone numbers, and emails, as well as any messages or conversations you've had with the contact. This makes it easy to keep track of your customer interactions and make sure you're providing the best possible service.
Once your contacts are imported, you can use the CRM to manage them. This could include creating customer profiles, setting up automated messages, and tracking customer interactions.
WhatsApp sync with CRM is a great way to make sure you're staying in touch with your customers and providing them with the best possible service. By syncing your WhatsApp contacts with your CRM, you can easily keep track of customer interactions and make sure you're providing the best possible service.
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